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Covid-19

Covid Safe guidelines for Clients

With the opening of Tasmania’s border on the 15th December 2021, there is an increased risk of Covid-19 in the community. As we support some clients with supressed or vulnerable immune systems, we need to ensure we are doing all we can to minimise the risk of exposure and transmission of the virus. We hope that in doing this, there will be minimal disruption to the quality of services provided.

Things we are doing to protect our community:

  • Updating out Covid-19 Safety Plan when required

  • Conducting risk assessments in line with Public Health ‘Risk Matrix for workers in health care settings

  • Ensuring social distancing, hand sanitising, environmental cleaning, and regular air ventilation occurs

  • As far as safe and practicable and in line with public health advice, we will be maintaining all service options including face to face sessions and telehealth / phone consultations

  • Face to face sessions may be discontinued at any stage, if the risk is determined to be too high

We kindly ask that you assist us to keep our community safe by:

  • Showing proof of vaccination for eligible family members attending the clinic (Check In Tas app tick; printed or digital copy of Medicare Covid-19 Certificate; Immunisation Record). While we understand that vaccination is not mandatory for clients and that there are some circumstances which require medical exemptions, we will be requesting information on vaccination status to ensure we are providing options that are as safe as possible for our clients

  • Cancelling/ Rescheduling your face to face appointment, if anyone is unwell at all, including symptoms of fever, runny nose, cough, sore or itchy throat, breathing difficulties, loss of taste / smell (even if you think it is hay fever or asthma). Telehealth / phone consultations are available on request.

  • Cancelling/ Rescheduling your face to face appointment, if you have been directed to isolate / quarantine, due to a positive test for Covid-19; being a close contact of a case; or travel to a high risk location / premises.

  • Limiting people attending to one parent / carer with your child

  • Bringing your own mask(s) for people over 12 years and wearing it during your session

  • Sanitising your hands before and during your session, as required

  • Coughing / sneezing into your elbow and hand sanitising afterwards

Thank you for your consideration and understanding. We appreciate the support of our valued clients, throughout this journey together.

Let’s all continue to work together to stay safe, healthy and happy.